Customer Service Representative - State Farm Agent Team Member
Full Time in Hybrid - US
Responsive recruiter
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Insurance Account Representative (Bilingual Spanish/English) – Join Our Growing Insurance Team!
About the Role Are you a motivated, outgoing individual fluent in Spanish and English who loves helping others? We’re looking for an Insurance Account Representative to join our dynamic insurance agency. In this role, you’ll connect with prospects requesting car and home insurance quotes, primarily serving our vibrant Spanish-speaking community. With a high volume of daily inquiries, your ability to communicate clearly and empathetically will make a real difference.
You’ll receive comprehensive training to confidently explain key coverage options, ensuring customers get the best value for their insurance needs. This position is perfect for someone who thrives in a fast-paced, sales-driven environment and enjoys building lasting relationships.
If you’ve ever considered becoming a State Farm agent, this role offers invaluable experience and a pathway to grow your career.
Why Join Us? We believe work should be rewarding and fun — think less “office grind” and more “team hangout with purpose.” We celebrate every success, big or small, and support each other every step of the way.
Here’s what you can look forward to
- Jean Day Fridays – Comfort is key!
- Office-earned trips – We work hard and play hard.
- Performance-based incentives – Because your success should be rewarded.
- A supportive and lively team – We cheer each other on and have fun while doing it.
Whether you’re an experienced professional or just starting out, we offer training, mentorship, and growth opportunities within our agency and through State Farm corporate.
Key Responsibilities
- Build and maintain strong relationships with potential customers via calls, emails, and texts—primarily in Spanish and English.
- Educate customers on coverage options tailored to their specific needs.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
What We’re Looking For
- Bilingual fluency in Spanish and English is required.
- Excellent communication and customer service skills with a warm, personable approach.
- Strong organizational skills and attention to detail.
- Previous experience in insurance or related fields is a plus, but not required.
- A positive, extroverted personality who enjoys engaging with people.
Make an Impact Join us in serving and empowering the Spanish-speaking community through trusted insurance solutions. Grow your career, make meaningful connections, and be part of a team that values you.
Flexible work from home options available.
Compensation $45,000.00 - $65,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none