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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Floyd

October 29, 2024

5  out of  5
rating by Debbie Floyd
"Flor has been very helpful and friendly. She answered all my questions and gave me the best rate!!!"
We responded:
"Thank you so much for your kind words, Debbie! We're thrilled to hear that Flor provided you with excellent service and support. We strive to make sure all our customers feel valued and informed. If you have any more questions or need assistance, don’t hesitate to reach out! We're here to help. "
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Mary robinson

October 27, 2024

5  out of  5
rating by Mary robinson
"Aaron Stephens was professional, very caring, as well as an astounding listener, he has a can-do attitude and helped me save hundreds of dollars. He has good communication skills; and if I had to rate him as a Professional State Farm Agent, I would give him a 10+. Patrick Govia again a very professional individual who is caring and adds a personal touch to round out the business. I would highly recommend this two if you are looking for a good deal and courteous service for Home and Auto Insurance."
We responded:
"Thank you so much for your fantastic review, Mary! We’re thrilled to hear that Aaron and Patrick made such a positive impact on your experience and was able to assist with your Auto and Home Insurance. Their professionalism, care, and communication skills are truly what we strive for. We appreciate your recommendation and are glad we could help you save. If you need anything else in the future, don’t hesitate to reach out! "
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Angela DeLoe

October 7, 2024

5  out of  5
rating by Angela DeLoe
"We have used Mark Miller State Farm for years. It has been a pleasure working with them for both auto and homeowners insurance. Katie always provides the highest level of professionalism and customer service. Highly recommend this agent."
We responded:
"Thank you for your wonderful review, Angela! I'm so glad to hear you’ve had a positive experience with us over the years. Katie is indeed a valued member of our team, and we appreciate your recognition of her professionalism and customer service. Thank you for your recommendation—we look forward to continuing to work with you! "
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Nicole Deloe

October 3, 2024

5  out of  5
rating by Nicole Deloe
"I’ve had the pleasure of working with Katie at State Farm for several years, and I can’t recommend her enough. Katie has consistently provided outstanding service and support, always going above and beyond to meet my needs."
We responded:
"Thank you for your kind words, Nicole! We’re so glad to hear about your positive experience with Katie over the years. Her dedication to providing outstanding service and support truly sets her apart. We appreciate your recommendation and look forward to continue working with you! "
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Tokie Williams

September 6, 2024

5  out of  5
rating by Tokie Williams
"The level of customer service that Mark Miller and his team provide is unmatched. Katie is always ready to help and quick to respond via email. Although I’m not feeling the high costs of insurance in 2024, the team has helped me find discounts to lower my premium."
We responded:
"Thank you for your feedback! It’s great to know that even with rising insurance costs, we’ve been able to help you find discounts. If you need any further assistance, we're here to help!"
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Phyllis Smith

August 29, 2024

5  out of  5
rating by Phyllis Smith
"Always a good experience! Always good communication! Always helpful!"
We responded:
"Thank you for your feedback! We’re pleased to hear that your experiences with us have been consistently positive, with clear communication and helpful service. If there’s anything more we can do for you, just let us know. We’re here to help!"
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Melanie Rogers

August 21, 2024

5  out of  5
rating by Melanie Rogers
"I have been a State farm customer for well over a decade. I moved to Georgia from Arizona a year ago and everyone in this office made the transition from Arizona insurance to Georgia insurance very smooth. Whenever I have a question, it is answered promptly and professionally."
We responded:
" Thank you for being a loyal State Farm customer for over a decade! We’re glad to hear that your transition from Arizona to Georgia was smooth and that our team has been responsive and professional in addressing your questions. If you need anything else or have more questions, we're always here to assist. "
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Tiera Nelson

August 19, 2024

5  out of  5
rating by Tiera Nelson
"I can't say enough good things about my experience with my State Farm agent office! The level of service and knowledge they provide is truly exceptional. From the moment I contacted them, I was greeted with warmth and professionalism. The staff took the time to understand my insurance needs and offered tailored solutions that were perfect for me. What really impressed me was their billing—it's more affordable than other competitors I've checked, which is a huge bonus! I feel confident that I'm getting the best coverage at the best price. Thanks to my agent's expertise, I truly understand my policies and I know I'm in good hands. If you're looking for top-notch service and great rates, look no further. Highly recommend!"
We responded:
"Thank you for sharing your experience! We're happy to hear that you found our rates competitive and our service helpful. It's always our goal to ensure you understand your coverage and feel confident in your decisions. If you ever need anything, we're here to help. We appreciate your trust in us!"
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Alicia Lincoln

August 19, 2024

5  out of  5
rating by Alicia Lincoln
"I had an excellent phone call with Katie at Mark Miller State Farm. She went above and beyond to keep me as a customer and she succeeded. I couldn't be more pleased with her knowledge and attention to detail. Thank you so much for a wonderful experience!"
We responded:
"Thank you for sharing your experience with Katie! We're glad to hear that she went above and beyond to ensure your satisfaction, and that her knowledge and attention to detail made such a positive impact. Providing exceptional customer service is our top priority, and we’re grateful to have you as a valued customer. Thank you for your continued trust!"
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Shir o khorshid

August 16, 2024

5  out of  5
rating by Shir o khorshid
"Mark miller staff are the nicest agents in the history of the insurance and they professional , knowledgeable, with best courteous customer service and relations. They get the job done in the best and fastest way."
We responded:
"Thank you for your kind words about our State Farm team! It's great to hear that you’ve had such a positive experience with our staff. Providing professional, knowledgeable, and courteous customer service is something we take pride in, and it's great to know we delivered on that for you. Your feedback motivates us to continue offering the best service possible. We're always here to assist you quickly and efficiently—thank you for choosing us!"
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Amber Martin

August 12, 2024

5  out of  5
rating by Amber Martin
"I recently switched my auto and homeowners insurance to State Farm, and the experience has been nothing short of amazing! From the very beginning, the team made the transition seamless and stress-free. They took the time to explain all the options available to me and made sure I felt confident in my choices. Their customer service is outstanding—responsive, friendly, and genuinely committed to helping their clients. I feel secure knowing that my insurance needs are in such capable hands. I highly recommend State Farm to anyone considering making the switch. It’s been a fantastic experience, and I couldn’t be happier!"
We responded:
"Thank you for sharing your wonderful experience with our State Farm team! We’re so glad to hear that the transition was seamless and that our team took the time to ensure you felt confident in your choices. Providing outstanding customer service and making sure our State Farm customers feel secure is our top priority, and we’re thrilled that you’ve had such a positive experience. We appreciate your recommendation and are grateful to have you as part of the State Farm family! If you ever need anything, we’re always here to help."
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Mommy Hernandez

August 10, 2024

5  out of  5
rating by Mommy Hernandez
"I was with a State Farm competitor for more than 25 years and was horrified by the lack of empathy and accommodation regarding skyrocketing car insurance rates. So I did what my friends suggested and shopped with State Farm's Mark Miller agency. From the moment I made my first inquiry, the process was seamless. America, one of the agency staff, was knowledgeable, friendly and took time to understand my needs. She helped me compare apples to apples coverage and eventually helped me choose the right coverage for my and my family. State Farm offers a variety of discounts and rewards for safe driving and the agency was proactive by providing my sons and me information on how to take advantage of a defensive driving course. My experience with the Mark Miller agency has been extremely positive and I highly recommend them to anyone in need of car insurance."
We responded:
" Thank you so much for sharing your positive experience with our State Farm team! We're thrilled to hear that America provided you with the attentive and knowledgeable service you deserve. We truly appreciate your recommendation and are here to support you every step of the way. If you ever need anything else, don’t hesitate to reach out. Welcome to our State Farm family!"
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Wentao Shu

August 6, 2024

5  out of  5
rating by Wentao Shu
"Mark Miller State Farm has great customer service. They are prompt and knowledgable. I especially like the service proviced by Katie Cheek. Give them a call if you are looking for insurance with State Farm."
We responded:
"Thank you, Wentao, for your kind words and 5-star rating! We're thrilled to hear about your positive experience with our team, especially Katie. Your recommendation means a lot to us."
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Chris Williams

July 26, 2024

5  out of  5
rating by Chris Williams
"I've been a customer here for many years now and have my cars insured, jewelry, homeowners insurance, etc. all through this office, and have found everyone here to be extremely helpful as well as the insurance offered to be competitively priced. I've always been especially impressed by the responsiveness and helpfulness I've gotten from Katie Cheek, and due to that I didn't even bother considering anyone else for a truck I recently purchased because I knew I could get what I needed from her in far less time and hassle than I could with anyone else. In a world where time and simplicity mean a lot, Katie made things as easy as possible and subsequently I had the insurance I needed in almost no time at all. I would highly recommend working with this office!"
We responded:
"Thank you, Chris, for your kind words and continued trust in our services. We're thrilled to hear about your positive experiences, especially with Katie. Your recommendation means a lot to us. We're here to help whenever you need us!"
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Adria G. Smith

July 26, 2024

5  out of  5
rating by Adria G. Smith
"State Farm is a great insurance company to have. I have had several instances where I really needed their help, clarification, and their compassion. I’m very happy with State Farm insurance not only for my automobiles for my home. Kudos to State Farm."
We responded:
"Thank you, Adria, for your kind words and for choosing State Farm for your insurance needs. We're delighted to hear that our team has been able to assist you effectively. Your satisfaction is our priority. Kudos to you for being a valued customer!"
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Todd Young

July 23, 2024

5  out of  5
rating by Todd Young
"Worked with Mark's agency for the last couple of years. They offered us very good rates/coverage and have provided excellent service. Katie is very responsive and answers questions quickly. Highly recommend giving Mark's team a chance."
We responded:
"Thank you, Todd, for your kind words and recommendation! We're thrilled to hear about your positive experience with our team, especially Katie. We look forward to continuing to provide you with excellent service and support."
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laura heise

July 23, 2024

5  out of  5
rating by laura heise
"I have been with the Mark Miller agency for over 10 years. Mark was so helpful when I got divorced -- gave me excellent advice on the kinds of insurance I needed. Katie Cheek in his office is always there to answer my questions and assist with vehicle changes and claims. The services they provide are outstanding and I highly recommend them."
We responded:
"Thank you, Laura, for your kind words and loyalty over the past decade. We're thrilled to hear that our team has been able to assist you so effectively during such a difficult time. Your recommendation means a lot to us!"
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Jacob Scott

July 18, 2024

5  out of  5
rating by Jacob Scott
"This is a fantastic office to work with. They brought me in to the statefarm family when we bought our first house many years ago. Now they cover all of our personal vehicles, fleet vehicles, trailers, and property. Big or small needs, this group will take the time to help you. Even when on the jobsite, I can text or call Katie and she puts on her cape and helps me with whatever I need. Simply amazing. This office breaks the trend of "shop every 2 years". Prices stay reasonable. Give em a try when your ready to make the switch."
We responded:
"Thank you, Jacob, for your kind words and continued trust in our team. We're thrilled to support all your insurance needs and appreciate your recognition of Katie's dedication. We're here whenever you need us. Thanks for being part of the State Farm family!"
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Stacie Francombe

July 9, 2024

5  out of  5
rating by Stacie Francombe
"Katie in the office is always so helpful, very responsive, and easy to work with!!!!!"
We responded:
"Thank you for your kind words, Stacie! We're glad to hear that Katie provided you with excellent service. We strive to make working with us a seamless experience."
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PeterSchwab

June 28, 2024

5  out of  5
rating by PeterSchwab
"Always a pleasure to be a customer of Mark Miller’s agency"
We responded:
"Thank you for your kind words, Peter! We appreciate your loyalty and are always here to provide you with excellent service. Let us know if there is anything else we can assist you with."
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Faylyn Browne

June 28, 2024

5  out of  5
rating by Faylyn Browne
"Both Flora and Patrick were professionals in their respective roles, they were both very polite and knowledgeable about the information that I was seeking and received."
We responded:
"Thank you for recognizing Flora and Patrick's professionalism and knowledge. We strive to provide excellent service to all our clients. We appreciate your positive feedback."
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Fancy Fit life

June 27, 2024

5  out of  5
rating by Fancy Fit life
"Amazing customer service love Flor and there rates are great am happy I switched insurance."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with our rates. We appreciate your business and look forward to serving you in the future."
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Drew Weems

June 11, 2024

5  out of  5
rating by Drew Weems
"Having yourself or a family member get into a car accident is stressful and never fun. However, I will say using the State Farm app to file a claim, schedule car repairs, and arrange a rental car if needed is far from stressful. It is extremely easy to use and navigate, and the speed at which everything gets submitted is amazing. I have to admit, after the accident yesterday, I was frustrated with my son, although very thankful he and everyone else involved were safe. I felt relieved that within minutes of filing the claim, I already had the service scheduled at the shop I wanted to go to for the next day and the rental car arranged to pick up after I dropped our car off at the service shop. Thank you, State Farm, for making the accident experience a little less stressful."
We responded:
"Thank you for sharing your positive experience with our State Farm app. We're glad to hear that we could make the claims process easier for you during a stressful time. We appreciate your feedback!"
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Tee Adeyemi

June 6, 2024

5  out of  5
rating by Tee Adeyemi
"This agency is the best. I've been with them over 15 years now. Shout out to Katie, she is absolutely the best! She is diligent, prompt and always kind and helpful in every conversation I've had with her. The rest of the team is awesome too!"
We responded:
"Thank you for your loyalty and kind words! We are thrilled to hear about your positive experiences with Katie and our team. We appreciate your trust in us for over 15 years."
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Wanda Harris

May 29, 2024

5  out of  5
rating by Wanda Harris
"Great service and personable!"
We responded:
"We strive to provide excellent service with a personal touch. We appreciate your feedback and look forward to assisting you in the future."